The Kula Ring

A podcast for manufacturing marketers

Digital Transformation Episodes

Episode 132

Building a Better B2B Marketing Strategy with New Technology

Featuring Dan Ricklefs, Vice President of Marketing at Precision Pulley & Idler (PPI).

For many manufacturers, the drive to build out their organization internally has been strong for the last five or more years in response to a rapidly-changing marketing and sales landscape. In this episode of The Kula Ring, Dan Ricklefs, Vice President of Marketing at Precision Pulley & Idler (PPI), talks about how the organization is expanding its marketing infrastructure after a series of successful acquisitions. He discusses his playbook for creating marketing strategies, how the company is evolving its marketing tech stack, and the significance of adopting marketing technology as a tool for knowledge transfer to address upcoming retirements.

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Episode 129

Optimizing Marketing Initiatives to Get Closer to the Customer

Featuring Mike Kazmierczak, Vice President of Marketing, Digital Energy & Buildings End Market at Schneider Electric.

How can manufacturers use customer trends to inform their marketing decisions during critical changes in the marketplace? In this episode of The Kula Ring, Mike Kazmierczak, Vice President of Marketing, Digital Energy & Buildings End Market at Schneider Electric, shares how he’s using data and voice of the customer to optimize new marketing initiatives. Additionally, he discusses how Schneider Electric is changing roles across the company to cater to customer types and personas and how this structure impacts the marketing content they produce.

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Episode 128

How a Manufacturer Adapted Relationship Selling for Virtual Environments

Featuring Ryan Carley, Vice President of Sales & Marketing at Mason Controls.

As trade shows and conferences continue in virtual forms for the foreseeable future, manufacturers must identify ways to optimize relationship selling. In this week’s episode of The Kula Ring, Ryan Carley, Vice President of Sales & Marketing for Mason Controls, talks about how relationship selling has changed for his team during the pandemic, how they are adapting the sales process with new remote tactics, and where he thinks relationship selling is going as virtual connections continue to be the norm.

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Episode 126

How Distributors Can Support Manufacturers’ Digital Growth

Featuring Sean Donovan, Digital Channel Manager for the Americas at MSA – The Safety Company.

As manufacturers adapt to a digital-first product experience, how can industrial distribution channels evolve to add value to the chain? In this episode of The Kula Ring, Sean Donovan, Digital Channel Manager for the Americas at MSA – The Safety Company, says most manufacturers are interested in investing in distribution channels that want to grow their brand versus commoditize their products. He shares examples of how distribution channels can help manufacturing brands come to life and provide value beyond the spec sheet.

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Episode 125

How an ERP Rollout Can Benefit From a Marketing Lens

Featuring Sam Gupta, Principal Consultant at ElevatIQ.

During an ERP rollout, manufacturing marketers in small and medium- sized enterprises often find themselves on the outside looking in. Sam Gupta, Principal Consultant at ElevatIQ, says marketers should be integrated into ERP initiatives because of their unique ability to identify new products and new markets. In this week’s episode of The Kula Ring, Sam talks about what marketers bring to the table that service personnel might miss, and how providing all team members with access to real-time ERP data can improve customer experience.

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Episode 124

Using Video Prospecting to Sell to Engineers

Featuring Brian Wellhouse, Supplier Marketing Manager for Sensor Products at TTI.

Manufacturers who offer a broad range of solutions rely on face-to-face conversations with prospects in order to find the best fit, but the pandemic has reshaped the sales relationship into a virtual experience. In this week’s episode of The Kula Ring, Brian Wellhouse, Supplier Marketing Manager for Sensor Products at TTI, talks about how virtual prospecting drives the conversation to be more action-oriented sooner. He talks about how his company conducts virtual prospecting with engineering teams, how they use LinkedIn to find new prospects, and what kind of marketing materials they develop to find engineers on LinkedIn.

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Episode 122

How a Manufacturer Made Video Its Biggest Marketing Tool

Featuring Allison Wagner, Marketing Communications Manager at Morrison Container Handling Solutions.

Video marketing is not new, but many B2B manufacturers are still searching for a strategy. In this episode of The Kula Ring, Allison Wagner, Marketing Communications Manager at Morrison Container Handling Solutions, shares how she helped make video the company’s biggest marketing tool. She talks about the resourcing effort, why video is important for manufacturers to invest in, and how Morrison leverages video content to help prospects envision how to use their solution.

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Episode 113

Manufacturing a Self-Service Platform for Customers of All Sizes

Featuring Melanie Virreira, Director, Global Commercial Enablement at Ball Corporation

How can manufacturers better serve customers of various sizes? In this episode of The Kula Ring, Melanie Virreira, Director of Global Commercial Enablement at Ball Corporation, talks about how her team created a digital self-service portal for multiple customer segments. She shares lessons learned from mapping customer journeys on the self-service portal, and how her team integrated the portal with sales.

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Episode 107

Effectively Translating Marketing Goals Into the Digital Space

Featuring Jaclyn Wallace, Director of Marketing for Nederman Division North America.

Marketing plans developed last year for 2020 look drastically different now because of the pandemic—not just in the tradeshow arena, but also how new markets are identified. In this episode of The Kula Ring, Jaclyn Wallace, Director of Marketing for Nederman Division North America, covers a variety of topics including how the pandemic is forcing marketing and sales to effectively adapt into the digital space, how customers are driving new business, and the importance of knowledge extraction.

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Episode 105

How a B2B Manufacturer Leverages Data Sharing to Improve CX

Featuring John Joyce, Global Marketing Director of Brennan Industries.

Customer demand for real-time data is driving manufacturers to build web-enabled systems to share information more efficiently across channels. In this episode of The Kula Ring, John Joyce, Global Marketing Director of Brennan Industries, talks about how he helped his organization make data more accessible to their distribution channels and partners. He shares insights on how leveraging data improves customer experience and the role of the marketing department in implementing customer-facing technology.

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