The Kula Ring

A podcast for manufacturing marketers

The Kula Ring podcast is essential listening for manufacturing marketers who want to grow their digital presence and compete online.

Sponsored by Kula Partners—an agency committed to helping leading B2B manufacturers craft digital experiences that transform how they engage buyers, serve customers, and outpace their competition—The Kula Ring podcast features conversations about marketing, sales, and technology with top manufacturing executives from across North America.

The Kula Ring podcast is co-hosted by Kula Partners principals, Carman Pirie and Jeff W. White, both of whom are frequently sought after for their digitally-focused B2B expertise. They regularly share their insights with audiences including conferences like B2B Online and HubSpot’s INBOUND, the Gardner Manufacturing Marketer blog, and other podcasts focused on B2B marketing and technology.

Episode 180

Manufacturing the Next Generation of Workforce Skills

Featuring Mike Nager, Business Development Manager for the Festo Didactic Solution Center.

As online education becomes the norm and companies like Google no longer require a degree as a job prerequisite, what will educating the manufacturing workforce look like beyond 2020? In this episode of The Kula Ring, Mike Nager, Business Development Manager for the Festo Didactic Solution Center, talks about the role of niche technical education in providing hands-on training for manufacturing technologies and how Festo Didactic is adapting its strategy into the digital space after the pandemic.

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Episode 179

How a Manufacturer Standardizes Product Data for CX

Featuring Cynthia Kellam, Global Head of Digital & Enterprise Customer Experience at TE Connectivity.

How can manufacturers with various product portfolios gained from mergers and acquisitions ensure their products are discoverable both on their website and third party domains? In this episode of The Kula Ring, Cynthia Kellam, Global Head of Digital & Enterprise Customer Experience at TE Connectivity, shares how customer experience research led her team to standardize product data in order to improve organic searchability.

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Episode 178

Manufacturing a Self-Service Platform for Customers of All Sizes

Featuring Melanie Virreira, Director, Global Commercial Enablement at Ball Corporation

How can manufacturers better serve customers of various sizes? In this episode of The Kula Ring, Melanie Virreira, Director of Global Commercial Enablement at Ball Corporation, talks about how her team created a digital self-service portal for multiple customer segments. She shares lessons learned from mapping customer journeys on the self-service portal, and how her team integrated the portal with sales.

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Episode 177

Lessons from a Successful B2B Manufacturing Website Redesign

Featuring Christina Wegner, Vice President of Marketing at The Vollrath Company

Before diving headfirst into a website redesign project, what are the moving parts a B2B marketer or other internal stakeholders should consider? Christina Wegner, Vice President of Marketing for The Vollrath Company, joins Jeff and Carman on The Kula Ring to talk about building the right foundation for your manufacturing company’s website redesign. She talks about developing a “listen-first” approach by assembling a stakeholder team early on in order to identify redesign objectives from feedback across departments.

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Episode 174

How to Keep Customers and Distributors Engaged Through Brand Loyalty

Featuring Greg Palese, Vice President of Marketing at Klein Tools

Creating a brand made for loyal customers requires passion and high standards to drive continued success. Klein Tools has been manufacturing tools made for trades people for over 165 years. In today’s episode, we sat down with Greg Palese, Vice President of Marketing at Klein Tools, to discuss how they continue to grow engaged customer relationships. By speaking directly with end users, Klein Tools is able to deepen relationships and increase sales. Even more, Greg discusses how they focus on solving end user problems by visiting job sites to see first-hand how Klein Tools can help their customers.

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Episode 173

Using Locator Technology to Connect Sales Prospects with Channel Partners

Featuring Joshua Rich, President and CEO of Bullseye Software

Connecting with your channel partners as a manufacturer is vital for every step of the buyer’s journey. Are you a manufacturer looking for new ways to improve your communication with channel partners and customers? Then this episode is for you. Joshua Rich, President and CEO of Bullseye Software, has been supporting manufacturers with location technology for over twenty years. Learn why location technology is a must have tool for manufacturers to grow their customer base and their relationships with dealers, distributors, and partners.

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Episode 172

Understanding the Value of Marketing as an Investment to Help You Sell

Steven Nghe, Head of Marketing and Communications at Kloeckner Metals

Sales and marketing alignment is huge, and historically, sales and marketing haven’t been best friends. Steven Nghe, Head of Marketing and Communications at Kloeckner Metals, discusses when Kloeckner Metals realized that sales and marketing has changed, and they needed to change with it. He discusses the digitalization of more multidimensional and complex marketing practices that need to be enhanced for sales and marketing to make selling manufacturing more efficient. He also discusses how he gained trust from VPs on marketing being a worthwhile investment by exposing what marketing really is.

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Episode 171

Bringing Real Life Marketing Moments to Industrial Automation

Featuring Monique Elliott, SVP of Global Marketing at Schneider Electric, Industrial Automation

When all the players in the industry are using the same visuals, how do you stand out? In this episode of The Kula Ring, Monique Elliott, SVP of Global Marketing at Schneider Electric, Industrial Automation, discusses their challenger approach to bring industrial automation to life through different visuals that also appeal to the end-user. She also discusses how core campaign pillars are used to guide marketing strategy from visuals to thought leadership to earned media.

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