The Kula Ring

A podcast for manufacturing marketers

The Kula Ring podcast is essential listening for manufacturing marketers who want to grow their digital presence and compete online.

Sponsored by Kula Partners—an agency committed to helping leading B2B manufacturers craft digital experiences that transform how they engage buyers, serve customers, and outpace their competition—The Kula Ring podcast features conversations about marketing, sales, and technology with top manufacturing executives from across North America.

The Kula Ring podcast is co-hosted by Kula Partners principals, Carman Pirie and Jeff W. White, both of whom are frequently sought after for their digitally-focused B2B expertise. They regularly share their insights with audiences including conferences like B2B Online and HubSpot’s INBOUND, the Gardner Manufacturing Marketer blog, and other podcasts focused on B2B marketing and technology.

Episode 157

Why Manufacturing Marketers Need to Focus On Customer Experience (CX)

Featuring Augie Ray, Senior Research Analyst and Executive Advisor of Customer Experience at Gartner

Hi everyone! Thanks for joining us for another episode from The Kula Ring archives. Today, we’re excited to bring you a conversation with Augie Ray, Senior Research Analyst & Executive Advisor of Customer Experience at Gartner, Inc.

Augie talks to us about CX or Customer Experience and why it’s of such a massive importance for manufacturing marketers. You’ll learn about how understanding the overall experience of the people that buy from you can help to innovate and shape a program that improves customer satisfaction, increases referrals and ultimately results in a higher lifetime value of your customers. I hope you enjoy the episode, there’s a lot of great learning to unlock.

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Episode 156

RIP to the Marketing ‘Project’

Featuring Monique Elliott, formerly CMO at ABB Electrification Products, Industrial Solutions, now SVP Global Marketing, Industrial Automation at Schneider Electric

Hi everyone! With the Kula Ring audience growing so much over the past while, chances are Dear Listener that you might be new here! With that in mind, we are going to be periodically sharing with you some brilliant insights manufacturing marketers need now that come from Kula Ring episodes you probably haven’t heard yet.

So let’s get right to it – here’s a fabulous episode on why Products, not Projects are the future for marketing featuring Monique Elliott … formerly of ABB and now SVP Global Marketing, Industrial Automation at Schneider Electric. Enjoy the episode!

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Episode 155

Build a Manufacturing Brand Through Social Media

Featuring Jim Cahill, Chief Blogger and Head of Social Marketing at Emerson Automation Solutions

On the Kula Ring podcast this week, we had the opportunity to speak with Jim Cahill, the Chief Blogger and the Head of Social Marketing at Emerson Automation Solutions. Since 2006, Jim has been cultivating Emerson’s social media presence and digital brand. Over his 33-year career at the company, Jim has witnessed a lot of change in marketing, starting with the introduction of internet marketing in the mid-90s, ‘Web 2.0’, and most recently how the pandemic shook up the marketing industry as a whole. Listen to Jim as he shares his industry knowledge on the best social media tactics that manufacturing marketers can implement to build connections with their audience and create social media content that drives sales.

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Episode 154

Stay Competitive with Asymmetric Marketing Strategies

Featuring David Koerner, VP of Global Marketing for 75F

Using asymmetric marketing can help you stay agile in a highly competitive market, says David Koerner, the VP of Global Marketing for 75F. He and his team have found success by applying an asymmetric lens to their marketing efforts to attract and convert their customers. David believes that marketers need to think outside the box—he talks about examples from Burger King, Five Guys, and Southwest Airlines, where they targeted their audiences in unconventional ways to stay ahead of the competition. Hear more from David Koerner on this episode of The Kula Ring.

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Episode 153

Refine Your Manufacturing Marketing Strategy to Better Target Engineers

Featuring Sannah Vinding, Executive Director of Product Development and Marketing at VCC.

“You have to talk to engineers to get the right information,” says Sannah Vinding, the Executive Director of Product Development and Marketing at VCC, our latest guest on this week’s episode of The Kula Ring podcast. Sannah has a unique mix of skills with a background in mechanical engineering, and a passion for marketing, she shares her tips and advice on how to better engage and target engineers to get them looking at your products and service offerings online. This episode also dives into the impact the pandemic has had on the manufacturing industry. Learn from Sannah how she believes organisations can rethink their marketing strategy to pivot to this new way of working.

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Episode 152

Utilizing the Power of Video in Your Marketing Strategy

Featuring Vern Oakley, CEO & Creative Director of Tribe Pictures

‘Video is the strongest tool to build a brand,’ says our latest guest Vern Oakley, the CEO and Creative Director of Tribe Pictures. Vern is a video marketing expert with over 30 years in the industry creating films, videos, and commercials. Vern talks about why he believes video content is a powerful tool for your marketing strategy. He shares tips on being authentic on camera and how to work with CEOs when filming videos. Learn from Vern’s three decades of industry knowledge on how you can incorporate video into your organization’s marketing strategy.

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Episode 151

Adapting to Rapid Market Expansion with Strategic Content Marketing

Featuring Paul Dailey, Director of Product and Market Strategy at Outback Power.

Staying agile in a competitive market can be a challenge, says our latest guest Paul Dailey, the Director of Product and Market Strategy at Outback Power. Over the past five years, Paul has been focused on transitioning to new technologies and growing Outback’s available market. Paul talks about marketing in a growing industry and the importance of establishing a value proposition as customers’ options expand in the solar panel and equipment industry.

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Episode 150

Using Video to Shorten the Sales Cycle in Manufacturing Marketing

Featuring David Roberge, Marketing Manager at Industrial Packaging

David Roberge, the Marketing Manager at Industrial Packaging, takes a different approach to sales by using video. In this week’s episode, David dives into how he and his team have seen positive sales and engagement growth using video as part of their sales content marketing strategy. Learn from David how he uses customer feedback and queries to create targeted video content his customers want.

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Episode 149

Transforming Engineering Knowledge into Engaging Marketing Content with Technical Writing

Featuring Adam Kimmel, Technical Content Writer & Founder + Principal at ASK Consulting Solutions

Among the manufacturing marketers we talk to, developing technical content that is engaging and meets engineers at their level is a significant challenge. In this week’s episode, Adam Kimmel—a technical content writer for engineers and founder of ASK Consulting Solutions—shares the tricks of the trade. Learn from Adam how to translate engineering knowledge into engaging content people actually want to read.

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Episode 148

Using Data Segmentation to Target Your Ideal Customers

Featuring, Kevin Must, Corporate Marketing & Communication Manager for Cold Jet

It’s all about being customer-centric, says our latest guest, Kevin Must, Corporate Marketing & Communication Manager for Cold Jet. In this week’s episode of The Kula Ring, Kevin talks with Jeff and Carman about how data segmentation is helping him and his team understand their customers and their ideal audience better.

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